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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen Gomez

June 19, 2026

5  out of  5
rating by Carmen Gomez
"I have been dealing with Ms. Cristal Rivera, Insurance agent for State Farm for almost a week. She provided to me with a good quote for my auto insurance that I couldn't refuse doing business with her. Her knowledge and customer service was more than excellent. Thank you so much Cristal!"
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Carla Marshall

June 3, 2026

5  out of  5
rating by Carla Marshall
"Very helpful in setting up renters insurance."
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Lisa Simpson

May 30, 2026

5  out of  5
rating by Lisa Simpson
"Dennis saved me over $100 a month on my auto policy! Great service!"
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R & J B

May 27, 2026

4  out of  5
rating by R & J B
"Great office, great people. Have been with them for many years and they have always gone the extra mile to make sure my questions and concerns are answered. Only 4 stars because state farm keeps raising my premiums without any rhyme or reason. I know Eric will do his best to fix this problem."
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Jen Psyck

May 27, 2026

5  out of  5
rating by Jen Psyck
"Very pleasant and informative. Dennis was very responsive and helpful"
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Antonina Force

May 22, 2026

5  out of  5
rating by Antonina Force
"Dennis gave me a great quote!
I'm get twice the coverage for half the price I was paying with Progressive. Great customer service. Glad I called State Farm."
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Barry U

May 21, 2026

5  out of  5
rating by Barry U
"I got a rock chip on my windshield, and my car was being shipped in 2 weeks, and the trucking company won’t accept custody of it with a chip or crack.
Andrea Strobel was so helpful and quick to have the glass company attempt a repair 2 days later, but since it was still visible, she filed a claim to have it replaced the next day.
The morning after windshield was replaced, I got another chip, less than 12 hours since being replaced!
Again, Andrea quickly contacted the glass company to attempt a repair, and then another replacement was required since the crack was still visible.
If fact, the glass company first thought it was a duplicate request to replace the windshield again, they said “No, we just completed that job”, but Andrea was diligent and followed through to ensure it was replaced again and that we were satisfied with the results!
I’m so very grateful to Andrea for the quick response to replace 2 windshields within my 2 week time crunch!"
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Chris Kneepkens

May 21, 2026

5  out of  5
rating by Chris Kneepkens
"I bought a truck. My insurance agent spent almost 4 days “trying to find a policy” for me. Couldn’t get it done. Called Eric’s office and had me covered immediately. I ended up moving all my vehicles over. Saving around 1000 dollars a year. I will be switching my homeowners insurance over soon. Thank you guys 🤘"
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Robert DeBolt (Bob)

May 18, 2026

5  out of  5
rating by Robert DeBolt (Bob)
"We received excellent customer service from Dennis at the Prescott Valley office. We saved quite a bit of money and the process was quick and efficient."
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Robbin Gatling

May 9, 2026

5  out of  5
rating by Robbin Gatling
"Easy to get a quoted price with a friendly and knowledgeable agent"
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Ronda Van Bruggen

May 1, 2026

5  out of  5
rating by Ronda Van Bruggen
"Wonderful staff, very kind, efficient, patient, knowledgeable. Antonio & Katie were awesome. Prices were the lowest around for what we were looking for. Call them and see for yourself."
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Terri Jaschek

April 23, 2026

5  out of  5
rating by Terri Jaschek
"Thank you Eric Strobel State Farm Agency! I appreciate how helpful they are with my auto insurance. I can always call them if I have a question and they are quick to respond and very knowledgable. Andrea was very helpful!"
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Evelyn Ackerman

April 16, 2026

5  out of  5
rating by Evelyn Ackerman
"As a first-time renter, I wasn’t sure what to expect, but Dennis and Andrea made the entire process smooth and stress-free. They were patient, responsive, and took the time to explain everything clearly. I’m very grateful for their help and would highly recommend them to anyone, especially first-time renters."
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Linda Vuxton

April 9, 2026

5  out of  5
rating by Linda Vuxton
"Best insurance agency in town. I had a rather urgent situation pop up with one of my cars and Gabriela got right on it. Speedy!"
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Scott Easterday

April 3, 2026

5  out of  5
rating by Scott Easterday
"Antonio came to my rescue!! I was paying way too much for auto and home insurance with an other company.., Antonio called me and gave me great rates on all my insurance needs !! Thanks Antonio 😊"
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K Lisak

March 27, 2026

5  out of  5
rating by K Lisak
"Gabriella answered my questions & helped me get on auto pay for future pmts. I appreciate her help."
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Kathy Nadeau

March 23, 2026

5  out of  5
rating by Kathy Nadeau
"Very efficient and friendly staff. Highly recommended."
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Lawrence Dixon

March 23, 2026

5  out of  5
rating by Lawrence Dixon
"Always very friendly, professional and quick to accommodate my needs-Thank you so much!😊"
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Cynthia Roode

March 20, 2026

5  out of  5
rating by Cynthia Roode
"Eric and his team are amazing. I had a big issue and I made an appointment and went in and they were able to take care of everything, fast and efficiently. They were extremely knowledgeable and courteous .Andrea really helped me out a lot as well . she was very sweet. she got things done fast.. The results were great. I'm truly happy. I would recommend this State farm to anyone looking for people to take care of you, not just an insurance agency."
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Kathy Whetstone

March 18, 2026

5  out of  5
rating by Kathy Whetstone
"It was a very pleasant experience and was very patient and helpful."
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Marj Melchiors

March 18, 2026

5  out of  5
rating by Marj Melchiors
"State Farm was very proactive and took good care of me with my auto claim. Gabriela at the PV office was very kind to me and the overall experience was top notch!"
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Debbie Silva

March 13, 2026

5  out of  5
rating by Debbie Silva
"Very nice to talk with Very professional received a fantastic quote"
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Mackenzie Roland

March 13, 2026

5  out of  5
rating by Mackenzie Roland
"This office was fantastic! I called in and spoke with Katie, who was incredibly helpful and answered all my questions. She promptly got back to me. If you’re looking for insurance, I highly recommend switching to this State Farm."
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Roy M Cooper III

March 12, 2026

5  out of  5
rating by Roy M Cooper III
"I was impressed with the service from this office. After calling, Katie assisted me with all my needs and answered my questions. Her follow-up was swift. I would definitely recommend State Farm to anyone seeking insurance."
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Nicolas Brontis

March 9, 2026

5  out of  5
rating by Nicolas Brontis
"Excellent service from this State Farm Insurance Agency, it has been a pleasure working with Dennis DuCharme, very helpful, professional, and he is very knowledgeable about insurance, he always answers my calls and or calls me back in a timely manner. I 100 % recommend this agency."